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Play VideoWhat’s next in service for the hospitality industry, a culture of care: Jan Smith at TEDxTemecula Did you ever wonder why some service workers over or under perform? Jan Smith shares the relevancy of how a Culture of Care can positively affect both the employee and the customer in the service and hospitality environment. Ms.…

Play VideoCarl Honore: In praise of slowness Journalist Carl Honore believes the Western world’s emphasis on speed erodes health, productivity and quality of life. But there’s a backlash brewing, as everyday people start putting the brakes on their all-too-modern lives. Honore’s bestselling book In Praise of Slowness plots the lineage of our speed-obsessed society; while it…