The Culture of Care in Hospitality

TED Talk: Jan Smith on the Culture of Care in Hospitality

Play VideoWhat’s next in service for the hospitality industry,¬†a culture of care: Jan Smith at TEDxTemecula Did you ever wonder why some service workers over or under perform? Jan Smith shares the relevancy of how a Culture of Care can positively affect both the employee and the customer in the service and hospitality environment. Ms.…

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carl honore tedtalk

TED Talk: In Praise of Slowness

Play VideoCarl Honore: In praise of slowness Journalist Carl Honore believes the Western world’s emphasis on speed erodes health, productivity and quality of life. But there’s a backlash brewing, as everyday people start putting the brakes on their all-too-modern lives. Honore’s bestselling book In Praise of Slowness¬†plots the lineage of our speed-obsessed society; while it…

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