This author posits a company culture promoted to prospective employees during the hiring process, one that strives to balance work and home life. Yet new hires find that the norm is employees coming in early, staying late and working through lunch and breaks. The author then proceeds to show steps that could be taken to effectively change the company’s culture back to what it once was, steps that include relationship-building and an upper management actively modeling the desired norms. Relationships are strengthened and focus, creativity and productivity enhanced.
Source: Leslie Rose McDonald, The Post-Standard (Syracuse, NY); Apr 19, 2007