Widened broadband availability and increased wireless options have fueled an increase in telecommuting while improved collaborative technology and proven real estate savings have transformed many occasional telecommuters into teleworkers who work fulltime at home. This article notes that the largest barrier to widespread telecommuting has been middle management’s reluctance to abandon “Industrial Age” management that needs to watch employees work in order to judge performance. Managers in financial services, insurance and government have increasingly adopted “Information Age” management by objective, and their cost savings and productivity gains are increasingly causing companies in other areas to follow suit.

The author discusses the range of equipment and software required and illustrates her points with real world examples of successful telecommuting efforts.

Source: Jennifer McAdams, Computerworld; May 15, 2006

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