This article makes a strong case for the benefits available from attaching dual monitors to office PCs — larger electronic workspace, eliminated annoyances like the need to frequently Alt-Tab between applications and fewer trips to the printer to name a few. The author does note some potential problems, particularly if an IT department doesn’t actively encourage and support the practice — end users may need some initial technical support, including a video card upgrade that can support separate video output. Employees may also resist a second monitor over concern for lost desk space or uncertainty about the benefits of dual monitors.
The article is replete with glowing testimonials by end users who display email on one monitor, a browser window on a second and, in some cases, an application on a third, all the while seamlessly moving their cursor from one monitor to another. Vendor support for dual monitors is growing, particularly in the form of chip sets, and the Windows operating system has had built-in support for multiple monitors for years.
When insurance firm Durkin Agency Inc. moved to electronic documents last year it installed multiple monitors on desktops to make it easier for employees to open documents and use applications in tandem. The agency estimates that dual monitors have helped increase employee productivity by 10%.
Source: Patrick Thibodeau, Computerworld; Mar 26, 2007