Once upon a time, information was shared via the telegraph or horse-drawn carriage. In today’s world of hi-tech telecommunications, companies have knowledge workers—individuals who are information professionals that use the Internet as their global information sharing tool.
In this virtual age of universal broadband and cloud-based platforms, how we work has evolved. Knowledge workers are no longer expected to work the 9-5 routine. In 2010 it was estimated that there were more than 26 million telecommuters in the U.S.
Peter Drucker coined the term ‘knowledge worker’ in his groundbreaking tome Landmarks of Tomorrow. It vaguely refers to people who handle data and are adept at using technology to get their information.
Computers and other mobile devices have revolutionized the way Generation Xers have worked. It is crucial for this generation to recognize how the incoming generation, the Millennials, works most efficiently and productively. As Millennials flood into the workforce and Generation Xers move into the managerial roles, the baby boomers are likely to retire or take on consulting positions.
As the writer of this article has rightly highlighted, “The Millennials are a determined, hardworking generation, raised with the influence of technology and real-time communication – both Web-based and mobile capable – at their fingertips. This has carried into their workplace habits, paving the way for what they view as the ideal workplace – working when they want, how they want and where they want. Millennials aren’t taking the first job thrown at them; rather they are waiting for the job that will accommodate the work environment they envision.”
In short, today’s knowledge workers are just as productive inside the office as out. The quicker companies acknowledge this paradigm shift, the happier will their employees be.