Experts have defined employee engagement as “a persistent state of work fulfillment.” The key components of engagement – passion, focus, and energy – are the building blocks of productivity and have a substantial impact on any organization’s bottom line.

This article provides readers with the “10 Ms of Engagement” that can help create engagement-friendly organizations. These components operate in the closely connected dimensions of organizational culture, engagement-friendly jobs, and personal characteristics. The role of human personalities is explored and the authors provide a model to analyze employee personalities and help predict which of the cultural and job “Ms” are most important for certain employees.

The article ends with an exploration of four steps that help to increase the odds of achieving a more engaged workforce.

Source: Cris Wildermuth, Mel Wildermth, T + D (Alexandria, VA); Jan, 2008

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